Privacy Policy

Last Updated: April 15, 2025

At Petrovic Constructions, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (https://www.petrovicconstructions.com.au/) or interact with us through third-party platforms such as Facebook and Instagram. By using our website or services, you agree to the terms outlined in this policy.

1. Information We Collect

We may collect the following types of information:

a. Personal Information

  • From Our Website: When you submit inquiries, request quotes, or contact us through forms on our website, we may collect:

    • Name

    • Email address

    • Phone number

    • Address

    • Any other information you voluntarily provide

  • From Third-Party Platforms: When you engage with our profiles or advertisements on platforms like Facebook or Instagram, we may collect:

    • Username or profile information

    • Comments, messages, or other content you share

    • Demographic information (e.g., age, location) provided by the platform

b. Non-Personal Information

  • Usage Data: We collect information about how you interact with our website, such as:

    • IP address

    • Browser type

    • Pages visited

    • Time spent on the website

    • Referring website

  • Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies to enhance your experience, analyze website performance, and deliver personalized content.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To respond to your inquiries, provide quotes, or deliver services

  • To communicate with you about our projects, promotions, or updates

  • To improve our website, services, and user experience

  • To personalize content and advertisements on our website and third-party platforms

  • To comply with legal obligations or resolve disputes

  • To analyze website usage and marketing campaign performance

3. How We Share Your Information

We do not sell or rent your personal information to third parties. We may share your information in the following circumstances:

  • Service Providers: With trusted third-party vendors (e.g., website hosting, analytics, or marketing services) who assist us in operating our business, provided they agree to keep your information confidential.

  • Third-Party Platforms: When you interact with us on platforms like Facebook or Instagram, your information may be subject to their privacy policies.

  • Legal Requirements: If required by law, regulation, or legal process (e.g., court order or subpoena).

  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

4. Cookies and Tracking Technologies

Our website uses cookies to enhance functionality and user experience. Cookies are small data files stored on your device that help us:

  • Remember your preferences

  • Analyze website traffic

  • Deliver targeted advertisements

You can manage or disable cookies through your browser settings, but this may affect your ability to use certain features of our website.

5. Third-Party Links and Platforms

Our website and social media profiles may contain links to third-party websites, such as Facebook or Instagram. We are not responsible for the privacy practices or content of these platforms. We encourage you to review their privacy policies before sharing personal information.

6. Data Security

We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, loss, or misuse. However, no system is completely secure, and we cannot guarantee the absolute security of your data.

7. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

  • Access: Request access to the personal information we hold about you.

  • Correction: Request corrections to inaccurate or incomplete information.

  • Deletion: Request deletion of your personal information, subject to legal obligations.

  • Opt-Out: Opt out of marketing communications by clicking "unsubscribe" in emails or contacting us directly.

To exercise these rights, please contact us using the details in Section 11.

8. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy or as required by law. When your information is no longer needed, we securely delete or anonymize it.

9. International Data Transfers

If you are located outside Australia, your information may be transferred to and processed in Australia or other countries where our service providers operate. We take steps to ensure your information is protected in accordance with this policy and applicable laws.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of significant changes by posting the updated policy on our website with a revised "Last Updated" date.

11. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us at info@petrovicconstructions.com.au